Planning a home improvement job? Planting a tree? Installing a fence or deck? WAIT! Here's what you need to know first:
Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 before you dig. The person or company doing the work is ultimately responsible for contacting Kansas One Call prior to digging. IT"S THE LAW!
WHAT HAPPENS WHEN YOU CALL 811?
You will need to be prepared to provide accurate detailed instructions about where you plan to dig. This may include an address, legal description or some other indentifiable description of the location of your dig. Please be specific. Example, if your dig area is within 50 feet west of the house, say so! Instructions to "mark the entire property" often are counter productive. For example, if you own a quarter section of ground, all responding utilities, including RWD No. 3 may spend valuable time locating over a mile of pipeline only to find that the dig area is only in one small spot far away from the utility lines. Locating waterlines is sometimes quite difficult and often takes hours to accurately locate. After providing the required information to Kansas One Call, area utilities will be notified of your plans. Each utility will dispatch it's own crew to locate their facilities. Kansas One Call does NOT directly locate the utility will NOT tell you where utilities are located.
Once you've contacted Kansas One-Call, you'll need to wait two full working days (weekends and holidays do not count as working days) for ALL utilities to be located. Plan your dig in advance.
Failure to call 8-1-1 and wait the entire waiting period before you dig, may result in you being responsible for VERY EXPENSIVE utility repairs.
Damaged pipelines often happen shortly after stating "I know the waterline is over there, let's just go ahead and dig". Memories often play tricks on us over time. Protect yourself and your hard earned money. CALL 8-1-1 BEFORE YOU DIG!
WHAT DOES NOT HAPPEN WHEN YOU CALL 8-1-1
This is a free call! Neither Kansas One Call, nor any member utility, will bill you for calling 8-1-1. However, you may be billed for facility repairs if you don't call!
Kansas One Call does not directly locate the facilities. One call notifies each area utility operator, who in turn, marks the location of their facilities.
Most often, you will not be told the depth of the utility, only the location within two to five feet horizontal distance. Example, if you dig a post hole only 18" away from the marked location, you may still be responsible for any damage that may happen to the utility because you dug within the accuracy tolerance zone. Don't assume that the waterline, or other utility, is deeper than you plan to dig. Dig with due caution to verify the depth.